Group Decision Making: How to Be Effective and Efficient
by Mahfuz Riad on December 30, 2019
The main cause? A failure to think critically in a group setting is fueled by our desire to conform to a majority and our hesitation to re-evaluate initially rejected solutions. Decisions, in this case, happen too quickly without proper analysis. The anecdote? Encourage every member to critically evaluate and voice concerns, encourage dissension, and as a leader, remain humble and open to criticism.
Yet, as many higher education professionals can surely attest to, I have also witnessed the other challenge in group decision making. In academia, engaging in critical dissent is encouraged (reviewed by Jetten & Hornsey, 2014), and while this is a fine attribute, practically, this can mean that we sometimes spend so much time expressing our thoughts, opinions, and concerns trying to reach consensus and we somehow never arrive at decisions in a timely manner.
Yet, as many higher education professionals can surely attest to, I have also witnessed the other challenge in group decision making. In academia, engaging in critical dissent is encouraged (reviewed by Jetten & Hornsey, 2014), and while this is a fine attribute, practically,
1. What is the point of this meeting?
Yet, as many higher education professionals can surely attest to, I have also witnessed the other challenge in group decision making. In academia, engaging in critical dissent is encouraged (reviewed by Jetten & Hornsey, 2014), and while this is a fine attribute, practically, this can mean that we sometimes spend so much time expressing our thoughts, opinions, and concerns trying to reach consensus and we somehow never arrive at decisions in a timely manner.
2. What is the problem?
To make decisions as a group, the problems must first be clarified. In a meeting focused on problem-solving, be sure to agree on a definition of the problem before talking about potential solutions (Rogelberg, Scott, & Kello, 2007).
3. Have a leader who leads.
While everyone should feel comfortable talking, someone must lead. Too often I have watched meetings end with “okay, well…we are out of time, so let’s continue this next time.” Or “let’s chew on this” or “let’s table this” or “well, there’s a lot here, so…..” (the sentence doesn’t even get completed as they look to the others for a direction).
A leader needs to watch the time and not waste the point of the meeting. Satisfaction with a meeting and perception of meeting productivity are significantly and positively related to leaders being able to move a meeting along and encourage decision making (Malouff et al., 2012).
Yasmine is currently an Associate Professor of Psychology at Mount Saint Mary College where she teaches a wide array of courses in the Psychology department. She is a Fulbright Scholar spent a year working at the Medical Decision Making Center at Ono Academic College in Israel.
While everyone should feel comfortable talking, someone must lead. Too often I have watched meetings end with “okay, well…we are out of time, so let’s continue this next time.” Or “let’s chew on this” or “let’s table this” or “well, there’s a lot here, so…..” (the sentence doesn’t even get completed as they look to the others for a direction).
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Mahfuz riad
12 december 2019 at 07:30
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